The terms and conditions at LoveChai are subject to change and therefore we recommend that you check this page regularly for updates.
All products sold are for personal consumption. If you are interested in stocking our products please click here for more information.
By using our site, you are agreeing to comply with these terms and conditions and the policies stated below.
Returns Policy
You may return a product if it is faulty.
Items for refunds must be returned within 14 days of delivery of goods.
Refunds Policy
Refunds will be issued up to 14 days after the goods are received by us.
It may take up to a total of 28 for returns and refunds to be processed.
Postage and Packaging costs will not be refunded.
Cancellations
To cancel an order, please click here.